To offer lodging, dining, and event services under basic standards of safety, comfort, and hygiene, providing a family-friendly environment, attending to visitors’ needs, and striving for the highest level of satisfaction with our services.
Maintain the positioning achieved over more than 20 years of service, both within and beyond the department, as a recognized place for lodging and recreation that provides the necessary conditions of safety, hygiene, and comfort. At the same time, continue to serve as a trusted source of information on the most important aspects of tourism in San Rafael del Norte, gradually embracing the principles of Corporate Social Responsibility, particularly those related to sustainable tourism.
It was born out of the need expressed by visitors and residents of San Rafael del Norte for a place to stay, dine, and gather in an environment that provides the necessary conditions of comfort, safety, cleanliness, and quality service.
Taking this demand as a reference and recognizing the tourism potential of San Rafael del Norte, this project was envisioned to contribute in the short, medium, and long term to the Local Development of the municipality, generating employment and offering a welcoming recreational space for its visitors.
The name “Casita San Payo” reflects the essence of its service: a warm, family-friendly, and trustworthy environment where a personal connection is built between guests and staff, carefully attending to their needs and striving to ensure every guest leaves fully satisfied. The word “Casita” embodies all these qualities, and “San Payo” was added because San Rafael is affectionately shortened to San Payo, as people named Rafael are commonly called Payo.
Contact us for assistance and support by phone.
We act with due transparency, understanding that our clients’ interests and needs must take precedence over the personal interests of our employees and the Company. We are committed to doing things right from the start by being honest with our clients and transparent in the service we provide.
Demonstrating honor, dignity, and integrity in our work is our commitment.
We carry out our duties in a way that ensures the satisfaction of each of our clients, always maintaining respect and tolerance, and complying with all the rules established by this establishment and the laws of the country. Our guests should feel unique and respected.
We also safeguard the reliability of information and uphold the good reputation of Casita San Payo.
We are committed to the conservation of our natural resources and the protection of the environment. From this establishment, we implement practices that support this conservation and strive to raise awareness throughout the municipality about the current environmental situation.
We promote leadership based on trust, recognizing the value of each individual and what they can contribute. We encourage participation, as well as the exchange of ideas and perspectives. We foster a work environment where people’s dignity, joy at work, and emotions are valued and respected.
Security is our highest priority to ensure the confidentiality of your personal information. We securely store all information on our site. This includes personal details such as your first and last name, personal and business address, phone number, mailing address, and email address.
The information you provide is not shared with unauthorized third parties.
We may share your information, only the minimum necessary, with companies related to your travel itinerary such as airlines, hotels, ground operators, local tour companies, sponsors, and other service providers.
Check In: 14:00 hrs.
Check Out: 11:00 hrs.
A credit card is required to guarantee the reservation.
Cancel up to 48 hours before the arrival date to avoid charges.
In case of no-show, one night’s stay will be charged.
Children from 1 month to 3 years old do not pay.
Children from 4 to 7 years old pay 50%, and from 8 years and older pay the full price.
Children from 1 month to 3 years old do not pay. Children from 4 to 7 years old pay 50%, and from 8 years and older pay the full price.
Hotel Casa San Payo accepts pets for an additional fee.
